The best way of returning your pouches is via retailers who sell Splosh. They have a pouch returns box on shelf designed to take your used pouches.

You may well want to start buying Splosh from them in future to support a local store! You can find a list of stores here.

It’s really important that you return at least 20 pouches at a time if using this service – the economics for reprocessing pouches doesn’t work if we receive less. Apologies in advance, but we reserve the right to charge your account for postage if we receive less than 20.

To send 20 empty pouches back, please request a free returns label from us.

Please state whether you would like to drop your pouch return parcel off at your local Evri ParcelShop or whether you would like a collection from your home. If requesting a collection, please ensure your address is entered correctly and please provide a phone number for the courier.

Upload a photo of your 20 or more empty pouches to our return form

We then aim to respond to you via Evri with your returns label. If you don’t have a printer, there is a QR code option that you can select so that you can show this at the Parcelshop location and they can print the parcel label for you.

8 pouches will fit in one of our refill boxes if they are neatly folded and empty. Please ensure that the box is not bulging – if it is deeper than 25mm it will no longer be a ‘large letter’ and will cost more to send. You will need to cover the postage cost, which is likely to be £1.40, if sent as a 2nd class large letter by Royal Mail.