Here's how to return your pouches and cut your plastic waste to zero... Zip! Nadda! Nothing!
The best way of returning your pouches is via retailers who sell Splosh. They have a pouch returns box on shelf designed to take your used pouches.
You may well want to start buying Splosh from them in future to support a local store! You can find a list of stores here.
There are also two other ways to return pouches, depending on how many pouches you are sending back.
How to return 8 pouches
We understand that returning 20 pouches at a time doesn’t suit everyone, so you can also return 8 pouches at a time.
Rinse eight empty pouches and screw the caps back on. Place four of them flat in a refill box with spouts pointing outwards.
Fold the other four pouches in half then place in box with spouts pointing outwards. It’s a bit of a squeeze, but they fit!
Tape the box closed, write the return address on the back, cross out your address on the front, arrange postage and return.
How to return 20 pouches or more
Put your used pouches in a box. Please ensure they are rinsed out and the caps are on tight. You can put any Splosh pouches in your box, including SuperSize refills.
Request a label.
Take a photo of your 20 empty pouches and include in our pouch returns form below.
Once your return is confirmed. Securely tape the box and drop off at your nearest ParcelShop or arrange a collection. Done.
It’s really important that you return at least 20 pouches at a time if using this service – the economics for reprocessing pouches doesn’t work if we receive less. Apologies in advance, but we reserve the right to charge your account for postage if we receive less than 20.
To send 20 empty pouches back, please request a free returns label from us.
Please state whether you would like to drop your pouch return parcel off at your local Evri ParcelShop or whether you would like a collection from your home. If requesting a collection, please ensure your address is entered correctly and please provide a phone number for the courier.
Upload a photo of your 20 or more empty pouches to our return form
We then aim to respond to you via Evri with your returns label. If you don’t have a printer, there is a QR code option that you can select so that you can show this at the Parcelshop location and they can print the parcel label for you.
The returns address is:
Splosh, Unit 6, Dyffryn Industrial Estate, Newtown SY16 3BD
8 pouches will fit in one of our refill boxes if they are neatly folded and empty. Please ensure that the box is not bulging – if it is deeper than 25mm it will no longer be a ‘large letter’ and will cost more to send. You will need to cover the postage cost, which is likely to be £1.40, if sent as a 2nd class large letter by Royal Mail.
What happens to your pouches next?
Our reprocessing partners shred and wash the pouches and then make them into pellets. The pellets are then made into new products.